When taking a human-centered design approach to building a product or service, the first step is to get a deep understanding of the needs and motivations of the people you’re...

In July, we launched our online Systems Thinking for Journalists toolkit, filled with flexible exercises and ideas for journalists and their communities to apply the practices of systems thinking to...

This post was originally prepared as a lightning chat for Gather, a platform by the Agora Journalism Center to support community-minded journalists. Watch the live chat here (requires registration).  In...

The COVID-19 pandemic and global protests against police brutality in 2020 have put the systemic nature of our most entrenched problems in full view. As journalists, the work we do...