Design Thinking | UX

J+D director Heather Chaplin publishes a new guide to design thinking in journalism

What journalists mean when they make reference to “design thinking” is the topic of a new report by Journalism + Design director Heather Chaplin, published by the Tow Center for Digital Journalism. It provides an in-depth view of the design practices that are emphasized in our undergraduate program — and that are currently in use at BuzzFeed, The New York Times, National Public Radio, and — and identifies ways journalists can use design thinking as a practice of invention that can aim them as they explore “new products, new ways of telling stories, and new ways of engaging with the audience”

Read the report here, and head to the Columbia Journalism Review for Chaplin’s interview with J+D part-time instructor Emily Goligoski, user experience research lead for The New York Times, on how that newsroom is incorporating human-centered design into its audience research.